General Terms and Conditions
1. Introduction
Welcome to our website. By accessing or using our services, you agree to these Terms and Conditions. Please read them carefully before making a booking or purchasing any product or service.
2. Bookings
Bookings are subject to availability and are confirmed once payment has been successfully processed.
Customers are responsible for providing accurate personal information during the booking process. Incorrect information may affect participation or communication regarding the booking.
3. Payments
All prices displayed on the website are shown in the selected currency and include applicable taxes unless stated otherwise.
Accepted payment methods are displayed during checkout.
4. Gift Cards and Vouchers
Gift cards and vouchers may only be redeemed according to their stated conditions.
Unless otherwise specified:
- Gift cards are not refundable.
- Vouchers cannot be exchanged for cash.
- Expired vouchers may not be accepted.
5. Cancellations and Rescheduling
Cancellation and rescheduling policies may vary depending on the product purchased.
Where permitted:
- Changes must be requested before the scheduled activity.
- Cancellation fees may apply.
- No refunds are provided for missed bookings or no-shows unless required by applicable law.
6. Participation Requirements
Participants are responsible for ensuring they meet any health, age, weight, or safety requirements associated with the activity.
The operator reserves the right to refuse participation if safety requirements are not met.
7. Liability
Participation in activities involves inherent risks.
To the extent permitted by law, the operator shall not be liable for indirect, incidental, or consequential damages arising from participation in activities or the use of this website.
Nothing in these Terms excludes liability where such exclusion is prohibited by law.
8. Personal Data
Personal information is processed in accordance with our Privacy Policy.
Customer information is used only for booking management, customer support, legal obligations, and service improvement.
9. Website Availability
We strive to keep our website available at all times but cannot guarantee uninterrupted access.
We reserve the right to modify, suspend, or discontinue any part of the website without prior notice.
10. Intellectual Property
All content available on this website, including text, images, graphics, logos, and branding, remains the property of the website owner unless otherwise stated.
No content may be reproduced or distributed without prior written permission.
11. Governing Law
These Terms and Conditions are governed by the laws applicable in the country where the business operates.
Any disputes shall be subject to the jurisdiction of the competent courts.
12. Contact
For any questions regarding these Terms and Conditions, please contact us using the contact information provided on this website.